*Update 31 October 2024*
SACE/CESA are advising students DO NOT update their laptops to the latest version of Windows 11 OS (24H2 release October 1st) and Mac OS (V15 Sequoia released September 16th) as these versions have not been tested for compatibility with the SACE exam browser.

Windows laptops - more information about the issue (here)
MacOS  - no information, but the new version 15 has not been tested by the SACE board for use with 2024 exams.

To check the what version your laptop is running:
Search 'about your pc' or 'about this mac'  in the Windows or Mac search bar.

If your laptop is already updated to either of the below, be prepared to use a school provided laptop for your e-exams.

Windows 11 24H2 or
Mac OS v15 Sequoia

If your laptop has not been updated to the above versions and still meets the minimum requirements listed below, DO NOT manually update until after you have completed all of your e-exams.

if you are unable to confirm what version you are running please contact ITsupport via the 'Contact IT support' tab at the top of this page, or speak to IT staff who will be available in the PRC at the beginning of each exam.

Some SACE exams need to be completed online and senior students planning to use their BYOD laptop for one of these exams MUST install the SACE Exam Browser prior to the commencement of their exam. There will also be the option of school laptops available for the exams.

NOTE FOR MACBOOK USERS: When launching the SACE Browser for the first time, the app may freeze when clicking any button. When this happens, there is no way to quit the application besides from restarting/ shutting down the device. For a solution to this problem, see the article. (link to article)

Laptop minimum technical requirements for 2024

The SACE Exam Browser will only install and open on computers that meet certain updated versions of Windows and Mac operating systems.
 

To view your current version, search 'about your pc' or 'about this mac'  in the Windows or Mac search bar.
If your computer does not have the minimum version, Search 'update' to download and install an OS update/version that is supported.

As of September 2024 the minimum requirements are:

• Windows 10 update 21H2
• Windows 11 update 22H2
• MacOS 12 (Monterey)

The full list can be found (here)

Year 12 students using BYOD for the exam will need to be familiar with opening the browser before the exam day.

All 4 steps MUST be completed.

1. DOWNLOAD the SACE Browser onto your laptop
2. INSTALL the downloaded program
3. OPEN the SACE Browser, to verify that the program will work on your computer
4. TEST using the test menu option.

If you have any problems installing the SACE Browser, please click here to log an ICT department support ticket, email ithelpdesk@tenison.catholic.edu.au or visit the ICT department.

SACE instructions:
The instructions below are a simplified version of the full SACE created instruction sheet, located (here)
Troubleshooting guide (here)

On Exam Days:

• Students devices must be fully charged, to last the duration of the exam.
• Students must connect their laptop to the school wifi and confirm that they can access a public website, such as google.com before starting the SACE Browser

1.Download

Select the link below to choose the correct version for your computer.

SACE Exam Locked down Browser

2.Install

For Windows

Once the download has completed, open it from your internet browser download tab, or from the downloads folder in your documents.

Read the License agreement, accept the terms and conditions and then press Install.

Another window will appear, click the Yes button to allow the installation to take place.

Click the Finish button.

For Mac

Once the download has completed, open the downloaded file from the task bar, or from the downloads folder.

Drag the SACE Safe Exam Browser picture into the Applications folder that appears on the pop-up window.

IMPORTANT: STOP HERE AND DO NOT OPEN THE APP

To stop the freezing error that can occur when opening the app, do the following: 

In System Settings, go to Privacy & Security, and click on Full Disk Access

Click on the plus symbol (circled in red) 

In Applications, select SACE Safe Exam Browser v3.2.5 and click Open 

This will now add the SACE Safe Exam Browser to the list. Ensure the slider is on. 

Restart your MacBook and then continue with the steps. 

3.Open the SACE Browser

Make sure that your wifi is connected and working

For Windows- Double click the icon on your desktop to start the SACE Browser.

For Mac’s- Open the applications folder, Right Click the SACE Safe Exam Browser icon and click Open.

4.Test

Once you have opened the SACE Browser click the Test SACE Exam Browser button.