General Tips
ICT support
27.07.2021
We're here to help!
Choose an option below to log a support ticket or call the school on 87255455 to be put through to the ICT department.
*Please note* there are times when the ICT office will be unattended and responses may not be instantaneous.
Out of hours requests via the Portal@TWC may be actioned on the next working day.
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Log a support ticket by sending an email to ithelpdesk@tenison.catholic.edu.au
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Log a support ticket by using a web portal (requires email address to verify)
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Self-Service Password Reset Page
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ICT support for students article
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Self help articles Connect@Tenison Online Learning Toolbox
Remote support session - enter session ID supplied by ICT staff