General Tips
How to - Use the TWC USB docks
04.06.2021
Located in the Library and PRC IT Lab are the BYOD USB docks
These are used to plug in student BYOD laptops to use the school monitors and mice.
There are 3 types of dock, and they have important differences. Please read the following to decide which is the most suitable dock for your BYOD laptop.
TYPE A - Kensington SD2000P
- Best for newer laptops - Needs a USB-C with 3.1 plug [see image]
In most cases this dock does not require any drivers or additional software to be installed. The dock should automatically detect when the USB cable has been plugged in and mirror your laptop screen to the monitor.
Please note after plugging in this may take 30 seconds to begin working.
If after this time you are still not seeing an image on the screen you can download and install the drivers here;
Press Accept to download these drivers.
Mac High Sierra 10.13 / Sierra 10.12 / El Capitan 10.11
TYPE B - Kensington SD3500V
- Best for newer and older laptops or laptops that only have a USB 3 plug [see image]
The same process applies with this dock as the first one. In most cases this dock will work without any extra software or drivers.
After plugging in this may take 30 seconds to begin working.
If after this time you are still not seeing an image on the screen you can download and install the drivers here;
Press Accept to download these drivers.
Mac High Sierra 10.13 / Sierra 10.12 / El Capitan 10.11
TYPE C - Kensington SD3500V
- Works with both older and newer laptops. Best if your not sure which dock to use.
- Accepts both USB-C and USB 3 connections [see image]
After plugging in this may take 30 seconds to begin working.
If after this time you are still not seeing an image on the screen you can download and install the drivers here;
Press Accept to download these drivers.
Mac High Sierra 10.13 / Sierra 10.12 / El Capitan 10.11
If you run into any issues, please see or contact the TWC ICT Department. You can log a support ticket through the TWC Portal Page. (See Page).
See other articles on the TWC Portal Page below: